Support

What to include

A message that carries these is much easier to act on.

• The app version, from the settings screen.
• Your iPhone model.
• What you were doing when the problem appeared.
• A screenshot, if there is something to see.
• For a wrong estimate, the date and the name of the meal, so we can find it.

Things you can do yourself

• Cancel your subscription in the App Store: open Settings, tap your name, then Subscriptions. Cancelling stops the next renewal, and you keep access until the end of the period you have paid for.
• Delete your account inside the app, under Settings. This removes your account and starts the deletion of your server-side data, as described in the privacy policy.
• Ask for a copy of your data by email and we will provide an export, as set out in section 11 of the privacy policy. Privacy policy, section 11
• If you are not satisfied with how we handle a privacy request, you can complain to the Office of the Australian Information Commissioner, as set out in section 13 of the privacy policy. Privacy policy, section 13

The legal documents

• Privacy Policy
• Terms & Conditions

The English versions are the binding ones.